Placing an order with Products with Products online is fast, easy and secure.
We endeavour to process your order as quickly as possible. If you place your order before 1pm AEST between Monday and Friday, we aim to process and despatch it the very same day! Delivery times can vary based on your location.
CHANGES TO ORDERS
Once you’ve placed your order, it joins a queue for immediate processing and fast despatch.
We will endeavour to fulfil any changes to your order. If you have any changes or questions, please contact our Customer Service team immediately on 1300910163 Monday to Friday between 9am - 5pm AEST or email firstname.lastname@example.org
If your order has already been processed and you wish to return an item, you will have to follow our Return Instructions or contact our Customer Service team on 1300910163 Mon - Fri 9am - 5pm AEST or email email@example.com if you have any questions.
We aim to always be in stock however, from time to time we may sell out. Now, you can easily look up stock availability online
If an item is available for purchase online, you will be able to ADD TO CART.
If you have any queries on locating a specific item please call us on 1300910163 or email us at firstname.lastname@example.org and we will endeavour to find the item for you.
GIFT WRAPPING AND CARDS
All orders come beautifully wrapped and are housed for protection in a recycled box. You may also include a personalised gift message. Simply type your message in the Gift Message field at checkout and it will be printed on a mecca card and inserted in to an envelope.
If you do not wish for a receipt to be included with the products, please select that the item is a Gift at the checkout. We will email you a copy of your order confirmation, so you have this as a record. We will include a Gift Receipt for the recipient. Gift Receipts display the item, but not the price.
PAYMENTS AND SECURITY
We accept VISA, Mastercard, AMEX, and Diners We also accept eGift Cards online.
HOW SECURE IS MY PAYMENT AND PERSONAL INFORMATION?
At Products with Purpose, your security while shopping with us online is a priority. As such we have taken all reasonable measures to ensure a secure online purchase environment using 128 bit Secure Sockets Layer (SSL) encryption, so that your personal and payment details are kept safe at all times.
To verify you are on a secure page look for a padlock icon in your browser address bar, this verifies the authenticity and integrity of our website security.